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PC support and technical advice

It doesn't matter whether you've just bought your first PC, or you've been using Windows for years, you'll find something useful at this site! It's packed with useful information aimed at all levels of user, and will help you fix large (and small) problems, improve your PC's performance and generally making using your computer that little bit easier.

Latest News

  • Windows XP Service Pack 3 - here at last!
    One week to the day that Microsoft announced it was postponing the release of SP3, the essential download for XP users has finally made an appearance through Windows Update and the Microsoft Downloads site. Don't expect it to appear in a blaze of glory though - it appears Microsoft isn't pushing the boat out in updating the Windows XP pages to reflect the fact. The best place to start reading about SP3 is this Microsoft Knowledge Base article.

    The simplest - and most bandwidth-friendly - option is to download it through Windows Update. Once launched, you'll be given the option of installing SP3 quite quickly (if not, click Review other updates to download any important outstanding updates - like a cumulative update for IE7 - prior to retrying Windows Update, at which point the magic option should appear.

    Thankfully, Microsoft is also making the full download (all 316MB of it) available on CD. You'll find the link on the main entry page for SP3 in Windows Update. I'll update this post as soon as I can find it buried away on the main Microsoft site somewhere.

    For now, though, go and fill your boots!

 

  • MacBook Air
    Technology is one area where smaller is generally regarded as better in marked contrast to what many spam messages try to preach. Nowhere is the competition to be smaller and lighter more intense than in the world of laptops. Earlier this year Apple launched the MacBook Air, a notebook so small that it fits inside an envelope, albeit quite a big one. The wow factor comes with its thinness, but to achieve that Apple had to ditch many components that have traditionally been associated with laptops. There's no ethernet port for starters. The computer relies on wireless networking. That's no biggie if your wireless network's up and running happily, but it could be a headache if all's not well with local wifi. It also lacks an optical drive, but to be fair, so does the hugely popular Asus Eee PC. However it has no memory card slot either and only one USB port. The Eee PC has a SD slot and three USB ports.

    Apple has come up with ways to get around the lack of a DVD drive; the MacBook Air can use one from another Mac attached to your network, but really this is one for Apple enthusiasts. If you don't have to have a Mac there are better options around, although they may not be as sexy or sleek. If breathtaking design is your thing, the MacBook Air will make you very happy indeed. You can get it for £1199 from PC World or £1197.15 from Laptops Direct. The more thrifty amongst us might be more tempted by the admittedly lower specced EeePC, which starts at £219.97 from Laptops Direct.

    PS.
    MacWarehouse also has MacBook Airs in stock. It's selling them at £1197.33.
 

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Now on the forum

This is one of the latest debates on our forum. Here are a few snippets from the most recent posts in the thread. Why not join in the discussion?

SupportPCs - Software
  • Re: Teamviewer
    Cool. I have to admit I haven't tried TeamViewer so I'm in no position to compare the two. I'm happy to take your word that it's easier while it sits on my ever growing list of things to try out!

    Seriously, thanks for the recommendation. It's always go...
  • Re: Teamviewer
    I'm also a fan of Ultra VNC You are not allowed to view links.
    Register or Login. It works well and scales very nicely. I really like the single click client too!

    Ultravnc is good too - just find Teamv...
  • Re: Teamviewer
    I'm also a fan of Ultra VNC You are not allowed to view links.
    Register or Login. It works well and scales very nicely. I really like the single click client too!

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Disclaimer
The advice provided on this site is given in good faith. However, we can accept no responsibility for any damage you cause your PC or your data by following it. We strongly advise backing up all your data before making any changes to your computer. We regret that we cannot provide personal PC support. However we refer anyone with specific computer queries to our forum
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